Utilities

Connecting Utilities 

  • Completed Application (must fill out all information) - email application to MWESupport@fmi.com
  • Receive phone call or email response back within 24 hours 
  • Complete Payment 
  • Services to be connected within 5 business days 

Connection Form 

Fees 

  • $40 Water Connection Fee 
  • $40 Electric Connection Fee 
  • $70 Deposit 

Disconnecting Utilities 

  • Complete Disconnection Form (must fill out all information) - email form to MWESupport@fmi.com 
  • Receive confirmation email or phone call within 24 business hours 

Payments

There are many ways to make payment:

  1. Interactive Voice Response through Xpress Bill Pay now offered 

    What is the IVR System? The IVR (Interactive Voice Response) system provides you with a complete bill payment system over the phone. You can pay your bills anytime, anywhere. All you need is a phone. 
    How does it work? Dial the toll free number 888.824.9250 and provide your account number to locate your bill. 
    The IVR system will tell you your account balance comma the payment due date comma and then guide you to make your payment using a credit card debit card, or eCheck. 
    You are provided with a confirmation number and notified whether the transaction was successful or not. 
    At the end of the call, you have the option to set up Auto Pay. 
    Additionally, you may call the payment center (385.218.0343) and make payments over the phone with a live operator. 
    Both the IVR system and our payment center offer service in English in Spanish. (Note: Payment center Spanish service hours vary.) 
    If you have questions about IVR call Xpress bill pay at 385.218.0343. Xpress bill pay is the online payment portal for Morenci Water and Electric.
     

  2. PAY ONLINE using Xpress Bill pay

  3. Download the Xpress Bill pay APP today!

     
  4. Pay by Mail - MWE PO Box 68 Morenci, AZ 85540
     
  5. Pay at Drop Box
    Morenci Payment Drop Box - Located 899 Reservation Morenci, AZ 85540
    (Outside fenced are of MWE at Modoc)
    Clifton Payment Drop Box - Located at the American Legion Clifton, AZ 85533
     
  6. Call the Office 985.865.2229 *If no one answers it is because MWE is assisting another customer. Please leave a message and your call will be returned.

Non-Payments Shutoffs

Any utility that is disconnected for non-payment will be subject to a $60 service charge during normal operating hours. For reconnection the entire past due amount plus all service charges must be paid in full prior to service being restored.

  • $30 - Reconnection Fee Water 
  • $30 - Reconnection Fee Electric 
  • $50 - After hours reconnection Fee Water 
  • $50 - After hours reconnection Fee Electric  

Contact MWE

Phone  |  928.865.2229 (Please leave a voice mail and you will receive a return call within 24 business hours)

Email  |  MWESupport@fmi.com  

Mailing Address  |  PO Box 68 Morenci, AZ 85540

MWE Information |  Morenci Townsite - Morenci Water & Electric 

Frequently Asked Questions

How can I pay my utility bill? 

You have four basic options:

  1. Online Payment here
  2. Mail: Mail in all payments to PO Box 68 Morenci, AZ 85540
  3. Drop Boxes: You may use the drop boxes located at 889 Reservation Rd Morenci AZ, 85540 OR 158 Frisco Ave Clifton, AZ 85533
  4. Phone: Call 928.865.2229 and leave message, someone will contact you with 24 hours. 

Where can I access FORMS such as- Disconnect Utilities, Service Application, Add Name, Payroll Deduct, Changes to Existing Service?

Please access all forms here. 

When is my utility bill due? 

Payments are due by the 25th of every month to avoid penalties.

What if my services have been disconnected for non-payment?

Contact MWE at 928.865.2229 to pay reconnect fees. Any past due balance plus fees must be paid in full to re-establish service.

How do I connect services?

Obtain a service application here, email service application to mwesupport@fmi.com then contact MWE at 928.865.2229 to make payment for connect fees/deposit.

Where can I report a water leak?

Please call MWE at 928.865.2229, leave message with address and location of where leak is. 

What forms of payment do you receive?

Credit/Debit Cards, Money Order, Check and Cash.

How soon will my utilities be turned on after I complete application and pay the deposit? 

MWE has up to 5 business day to turn utilities on. 

Will I receive my deposit back? 

Deposits are applied to accounts with good payment history after 1 year of residency in location. Anything before a year a refund will be made accordingly. 

Where do I submit my backflow? 

Forms can be submitted via email to mwesupport@fmi.com.